My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. With WD Discovery™ software, you can also work across both Mac and PC. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. WD has released a seventh generation of their popular My Passport line of external hard drives. The most notable upgrades with this line are an increase in maximum capacity (3TB), customization options, improved backup capabilities, and a line of models designed specifically for use with Mac OS. This review explores the Mac models, but the other new features are detailed in the new My Passport. For Windows computers, go to the Start menu and select Windows Update. Disk Drive Format. Your My Passport for Mac drive is formatted as a single HSF+J partition for compatibility with Mac OS X operating systems. If you want to use the drive with a Windows computer, see Reformatting the Drive and Troubleshooting. Every journey needs a passport. The My Passport for Mac drive is trusted, portable storage that perfectly complements your on-the-go lifestyle. Compatible with USB-C and USB-A, the My Passport for Mac drive comes equipped to connect with today's latest technology.

Western Digital today introduced new My Passport and My Passport for Mac hard drives, which are equipped with up to 5TB of storage.
The drives are the slimmest 5TB options in the WD brand portfolio, measuring in at 0.75 inches thick, and Western Digital says they're about palm sized.
Western Digital refreshes its My Passport lineup each year, and this year's models have a new look in Black, Blue, and Red color options. My Passport hard drives are formatted for Windows 10 and feature a USB 3.0 connector.
The My Passport for Mac option, which is formatted for macOS Mojave and features a USB-C connector, comes in a Midnight Blue color option. Mac users who have a USB-C machine and are looking at WD hard drives will want the Mac version so it will work out of the box without an adapter.
The new drives are available starting now from the Western Digital Store and Best Buy in the United States. Prices start at $79.99 for 1TB of storage and go up from there.

Oct 15, 2015  Hi annaMACBOOK, welcome to the WD Community. Usually when this happens it is recommended to use another USB cable, also connect the Passport directly to the Mac USB port, avoid using USB extension cables or USB hubs since these can cause power inconsistencies.

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Summary: Have you received the error: 'The disk you inserted was not readable by this computer' on Mac? Don't worry, this article will focus on how to fix WD My Passport is corrupted or unreadable on Mac. To avoid the loss of important data, you'd better recover data from the unreadable WD My Passport with iBoysoft Mac Data Recovery.

Western digital my passport for mac reviews

WD My Passport external hard drive is able to work on Mac and Windows for data transferring or backup. It is popular for its auto backup and passport protection features, keeping your files and folders safe. However, there are times that the WD My Passport becomes unreadable or corrupted on Mac. You may be greeted with errors like 'The disk you inserted was not readable by this computer', which prevents you from accessing all data stored on the drive.

It's so frustrating when you meet this issue. If you are struggling to solve this issue, you will find a collection of verified troubleshooting steps.

Table of contents
1. Causes of WD My Passport not readable on Mac error
2. How to fix 'WD My Passport unreadable' on Mac error?
3. Conclusion

Note: If you received the disk not readable error with three options: Initialize, Ignore and Eject, please don't select 'Initialize'. Initializing the drive will erase all of the data that is currently sitting on the drive, which makes it difficult to recover data.

Causes of WD My Passport not readable on Mac error

Western digital my passport for mac on windows

Let's at first take a look at the complaint from community.wd.com:

'My WD My Passport 2TB Portable External Hard Drive has suddenly become unreadable on my laptop (MacBook Pro Server with macOS 10.12 Sierra) and I have tried on a MacBook Pro 2011 running 10.13 High Sierra with the same results. Any suggestions to fix my unreadable WD drive?'

The good news is, even though you have been prompted with an error message, at least your WD My Passport drive is recognized. There are many reasons that can lead to a drive not being readable, but essentially this is because the internal file system is damaged. Some of the possible reasons for this error are described as follow:

  • Mac malfunctions
  • Outdated drivers
  • Faulty connections
  • Write-protected drive
  • The WD My Passport is not formatted
  • An internal file system error or bad sectors
  • Virus/malware infection to your WD My Passport
  • Incompatibility issue between your WD My Passport and Mac machine
  • Accidental interruption or removal of your WD My Passport during transferring data

How to fix 'WD My Passport unreadable' on Mac error?

In most cases, the issue can be repaired with a simple initialize. But this operation will remove all data stored on this drive. Are there any other ways to fix WD My Passport unreadable issue on Mac? Of course, just try these solutions one by one:

Solution 1: Re-insert the WD My Passport

The first and foremost thing is to remove the WD My Passport safely from Mac and then re-plug it into the USB port properly. If the external hard drive mounts and appears on the left sidebar of Finder, then you can access the drive. However, if the WD drive still won't mount or the error persists, continue with the next method below.

Solution 2: Check the Mac computer

The next step is to check whether your Mac machine has a problem or not. Just connect a different storage device to your Mac. If this error still pops up, the problem may refer to your Mac machine, you can restart your Mac to see if everything works well. Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport.

Solution 3: Check if the WD My Passport is encrypted

The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. By default, the Mac computers cannot recognize a BitLocker encrypted drive, which means you are unable to read or write BitLocker encrypted drive on Mac.

You can insert the drive in a PC and then turn off the BitLocker encryption so that it can be read on Mac. In addition, you can access a BitLocker encrypted drive with the help of a third party tool.

Solution 4: Update Mac drivers

Drivers enable one or more hardware devices to communicate with the computer's operating system. If drivers are out-of-date, a variety of issues will happen such as the disk not readable error. Apple handles all system and driver updates for your system. To check if any updates are available, please do the following:

  1. Step 1: Go to Apple menu and select 'App Store'.
  2. Step 2: Click on the 'Updates' button located on the top pane.
  3. Step 3: Check available updates for your system and applications.

Solution 5: Repair the WD My Passport in Disk utility

Disk Utility is a built-in used to erase, format or manage internal disks and external storage devices. The most important feature of Disk Utility is First Aid, which helps detect and repair any issue with your disk. Here is how to run First Aid on your Mac to repair the unreadable WD My Passport:

  1. Step 1: Open Disk Utility from your /Applications/Utilities folder.
  2. Step 2: Select the unreadable WD My Passport in the left side bar.
  3. Step 3: Select the 'First Aid' tab.
  4. If Disk Utility tells you the disk is about to fail, back up your data and replace the disk. You can't repair the disk. Otherwise, continue to step 4.
  5. Step 4: Click Run.
  6. If Disk Utility reports that the disk appears to be OK or has been repaired, you're done. Otherwise, you have to back up as much of your data as possible.

Solution 6: Recover data and erase the WD My Passport

If the error still exists, you have no choice but erase the WD My Passport. But keep in mind that you will lose all data store on this disk. If you didn't back up important data, you should get lost data back with free Online data recovery software at first.

Step 1: Recover data from the unreadable WD My Password on Mac

If you are not sure which data recovery tool you can trust, iBoysoft Mac Data Recovery is highly recommended to recover data from the unreadable or corrupted WD My Passport. This free Mac data recovery can scan and recover data from unreadable SD cards, internal Macintosh hard drives, external hard drives, USB flash drives, etc. iBoysoft Mac Data Recovery provides a complete Mac data recovery solution even if your Mac won't boot/turn on, your device is failing, inaccessible or has lost a partition.

Moreover, iBoysoft Mac Data Recovery can also recover recently or permanently deleted files, recover data from formatted hard drives, recover data from unmountable hard drives, and recover data from inaccessible drives, etc. This software supports recovering documents, photos, videos, emails, and music files. It's fully compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.

1. Download and install iBoysoft Mac Data Recovery on Mac.

2. Launch iBoysoft Mac Data Recovery.

3. Select the unreadable WD My Passport and click 'Next' to search for lost files.

4. Preview the searching results, choose those you want and click 'Recover' to get them back.

5. Go over to ensure all lost files have been successfully restored.

Step 2: Erase the unreadable WD My Password in Disk Utility

1. Open Disk Utility from /Applications/Utilities folder.

2. Click on View > Show All Devices in the menu bar.

3. Select the WD My Passport from the list of devices on the left pane and click the'Erase' button on the top.

4. Name your drive, select a file system format and then click 'Erase'.

Now that you've formatted the WD My Passport, the disk unreadable error will be resolved and the drive can be ready to use. Then you can copy the recovered data back.

Western Digital My Passport For Mac 2 Tb

Solution 7: Ask data recovery service for help

However, if the solutions above don't fix the WD My Passport unreadable issue for you, or your WD My Passport even won't show up on Mac, it's probably the drive has been physically damaged. In that case, you should send it to a local data recovery service or replace it with a new one.

Western Digital My Passport For Mac Windows Driver

Conclusion

Western Digital My Passport For Mac Install

Hope these solutions have helped you fix the WD My Passport corrupted or unreadable issue. If you have any question about this article, stay in touch with us for further assistance. Specifically, we'd love to hear if you have other solutions for this issue.

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